1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our AI automation services, or contact us for support.
- Account information (name, email address, business information)
- Business configuration and preferences
- Communication data (emails, phone calls processed by our AI)
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our AI automation services
- Process and respond to emails and phone calls on your behalf
- Improve our services and develop new features
- Communicate with you about your account and our services
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- To service providers who assist us in operating our platform
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
4. Data Security
🛡️Enterprise-Grade Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns:
- Essential cookies for authentication and security
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- You can control cookies through your browser settings
6. Data Retention Policy
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Account data: Until account deletion or 3 years of inactivity
- Communication data: 7 years for legal compliance
- Analytics data: Aggregated and anonymized after 2 years
- Marketing data: Until you opt out or 3 years of inactivity
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- We use Standard Contractual Clauses for EU transfers
- Adequacy decisions where applicable
- Certification schemes and codes of conduct
- Your consent for specific transfers
8. Third-Party Services
Our services integrate with third-party platforms and services. These integrations may involve data sharing:
- Google services (Gmail, Calendar, Sheets) for automation
- Payment processors (Stripe) for billing
- Communication services for phone and email handling
- Analytics providers for usage insights
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
10. Your Rights (GDPR/CCPA Compliance)
You have the following rights regarding your personal information:
👁️
Access
Request access to your personal data
✏️
Rectification
Correct inaccurate or incomplete data
🗑️
Erasure
Request deletion of your data
⏸️
Restriction
Limit how we process your data
📋
Portability
Export your data in machine-readable format
🚫
Objection
Opt out of certain processing activities
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service interface. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: